WhatsApp has announced the development of a new AI-powered feature designed to help businesses manage customer interactions ...

The thing is, CRMs have always followed where conversations happen. Email gave us tools like Salesforce. Phone calls led to ...

Will Cathcart, head of Meta's subsidiary, announced the launch of WhatsApp channels with subscriptions and advertising. He ...

WhatsApp will introduce paid adverts in its ‘status’ section globally, marking a shift from its ad-free roots. Personal ...

WhatsApp’s monetisation features are seeing rapid adoption in emerging markets where the messaging app is already the default communication tool. Countries like India, Brazil, Indonesia, and Nigeria ...

By Dikshant Dave, CEO, Zigment While sectors like retail and healthcare have rapidly adopted conversational platforms, the ...

Pharmacies, health and wellness services, and beauty are the segments that stand out most when it comes to consumer use ...

The new agentic AI chatbot from FlySafair can be used to book flights, change seats and other important flying processes, all ...