The coffee chain will deploy the OpenAI-powered tech in 35 stores before rolling it out nationwide in the fall.

But as with any rollout including AI, Starbucks may experience hiccups like hallucinations. “Making sure that the chatbot is accurate and providing in an accurate way and not causing more issues ...

Starbucks plans to introduce a generative AI assistant, developed in collaboration with Microsoft Azure’s OpenAI platform, to ...