When an employee leaves, so does an organisation’s knowledge. One way of countering this is to set up communities of practice, as Sue Weekes reports. Finding a way to ensure an organisation’s ...

Knowledge Summit invites decision-makers and practitioners to join a peer community built for real knowledge exchange, not being talked at ...

Knowledge is power in the business world. It is the driving force behind innovation, growth and success. But knowledge is not something that can easily be bought or replaced—it must be carefully ...

Join us in Washington, DC this November for KMWorld 2023 where you’ll get practical advice, hear inspiring thought leadership, and have access to in-depth training and workshops on how KM and related ...

As technology continues to evolve, so does the future of service operations and in particular how knowledge can improve productivity and knowledge worker outcomes. Advancements in natural language ...

This year’s list of 100 companies that matter in KM reflects both the evolving landscape in which KM operates and the enduring value of knowledge sharing. The KMWorld team thoroughly enjoys putting ...

Thomas M. Koulopoulos is president of the Boston-based Delphi Group, professor of knowledge management at the Boston College Wallace E. Carroll Graduate School of Management and the author of four ...